Physera, an app-based platform for remote physical therapy, launches a new direct-to-consumer service for people who have musculoskeletal (MSK) issues and pain as a way to provide immediate access to care during the pandemic.
Previously offered only through large employers as a healthcare benefit, Physera is available immediately to consumers 13 years and older in all 50 states via a mobile device.
“The current shelter-at-home and social distancing protocols have created urgent care situations for people in need of physical therapy. Thousands of clinics have closed, surgeries have been canceled or postponed, and in many cases, people are at home left to manage their own pain,” Dan Rubinstein, co-founder and CEO of Physera, says in a media release.
“Telehealth access and advocacy must be a universal priority. It is critical to provide more convenient options for helping people get the relief and care they need.”
Physera uses licensed physical therapists who can diagnose and treat a broad array of conditions – from back pain to myalgia. In 47 states and the District of Columbia, patients have the right to direct access to physical therapy, meaning they can see a PT without a doctor’s referral.
Physera’s free Android and iOS app offers users a range of exercises designed to reduce MSK pain, each of which is demonstrated with in-app animations, voice prompts and other guidance. After an initial consultation, Physera’s PTs will develop a personalized daily care plan for each patient. Users have unlimited access to their PT using the built-in chat feature and video appointments.
Physera is covered for customers of Anthem Blue Cross Blue Shield at the same rates that patients would pay today for in-person care. For out-of-pocket customers, Physera offers a temporarily discounted flat fee of $100 for the initial video visit and assessment. Each post-assessment video visit is $50.
The use of the app and remote messaging and support are free. During treatment, patients are able to use the Physera app to message their physical therapist as often as they like.
For more information, visit Physera.
[Source(s): Physera, Newswise]