This new enhancement enables bi-directional integration between the software partners, allowing for real-time syncing of patient information and scheduling availability between BetterHealthcare’s patient platform, BetterAccess, and Clinicient’s Insight EMR and scheduling platform.
“This latest development is a pivotal step in providing a seamless integration between our client’s Insight platform and the BetterAccess platform. As we’ve continued to develop our partnership over the past year, clients have reported increased patient satisfaction with remote care offered through BetterAccess. Our new bi-directional integration will provide further improvement to the patient experience and our clients’ workflow, particularly for front desk personnel.”
— Clinicient CEO, T. Kent Rowe
Automation and Efficiency
The bi-directional integration will automate patient intake and new appointment creation, allowing for more efficient front desk processes and reduced risk for duplicated or double-booked appointment slots. The integration further streamlines the patient process, enabling access to online scheduling via a trackable QR code or URL. Patients will be able to schedule both in-person and telehealth appointments through this integration, and clinics will only need to verify the submitted information before the patient’s visit.
“We understand successful rehab therapy relies heavily on the relationship between the patient and provider. While our initial partnership with Clinicient brought remote care to patients and providers during the COVID-19 crisis, our latest integration further improves patient access and the clinic experience with our services.”
— Greg Peters, BetterHealthcare’s CEO
[Source(s): Clinicient, PRWeb]