No one could have predicted the events of the past year. Thousands of outpatient therapy providers spent the latter half of 2020 staring at empty patient waiting rooms, and nearly half of all Americans chose to forego medical treatment in the early months of the pandemic. Now, for many outpatient therapy clinics, patient attendance, retention, and completed episodes of care still haven’t returned to pre-pandemic levels.
As we look forward and begin to navigate a post-pandemic world, now is the time to ensure your rehab therapy clinic retains patients and maintains high business performance.
Download this free E-book to discover four powerful patient retention strategies to get your patient retention metrics back on track for 2021, including:
- How to simplify the patient intake process
- How to foster patient engagement
- How to leverage patient attendance metrics
- How to market additional outpatient therapy services