WebPT names OSI Physical Therapy as the winner of its 2017 Ascend Practice of the Year Award. The award honors practices that demonstrate exemplary business achievements and success over the previous year.
The winner was first revealed during the fourth annual Ascend Summit, which took place September 29-30 in Washington, DC.
OSI Physical Therapy, which has nine clinic locations throughout Minnesota, was selected based on its longstanding track record, innovative approach to care, and sizeable, quantifiable success.
The company has built its culture and processes around the Quadruple Aim, which consists of better outcomes, better customer experience, better value, and happy and engaged employees. To measure these factors, the team has taken an intentional approach to leveraging progressive software systems and data, notes a media release from WebPT.
“We are delighted to be named the Ascend Practice of the Year,” says Jody Hahn, CEO at OSI Physical Therapy, in the release. “We’ve been in business for 37 years and always strive to put our patients first and embrace technology that can improve our quality of care. WebPT and StriveHub have been important pieces of our success, and being chosen for this honor by a business we admire as much as WebPT is great validation of our hard work.”
OSI uses StriveHub to objectively and accurately score customer experience, and the company has consistently maintained a rating of 85%. OSI has also been a member of WebPT for 5 years, relying on the platform to help streamline business operations and optimize billing, documentation, scheduling and more.
The Practice of the Year Award was open to all private practice outpatient physical, occupational and/or speech therapy clinics that had at least one clinic owner or staff member in attendance at the Ascend 2017 summit.
“We’ve been consistently blown away by the caliber of our applicants each year,” says Dr Heidi Jannenga, PT, DPT, ATC/L, president and co-founder of WebPT, in the release. “OSI Physical Therapy was a clear winner for our judges this year because of the company’s dedication to setting goals, adopting progressive technology, and putting patients and employees first. Seeing the alignment between OSI’s values and practices was very inspiring, and we’re so happy to recognize them with this well-deserved honor.”
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