MyComfortMD releases Clara, a text-based digital coach chatbot for patients scheduled to go through a total knee replacement surgery.
Clara sends daily reminders, instructions, and inspiration directly to the patient’s phone using text messages. The Clara chatbot can also answer many patients’ questions in a two-way text conversations driven by artificial intelligence.
The short message service (SMS)-based chatbot coaches patients before and after surgery by delivering informative and empathetic content that’s been clinically shown to improve patient satisfaction and outcomes. The chatbot’s effectiveness lies in its ability to truly engage patients, who proclaim that the text messages become an integral part of their daily life throughout their surgical journey, according to the company in a media release.
Physicians at the Department of Orthopedic Surgery, Rush University Medical Center, Chicago, and the Department of Interventional Radiology, University of Washington, Seattle, conducted a randomized clinical trial to evaluate the effectiveness of a text-messaging bot with respect to patient engagement following joint replacement procedures. The study’s results were published recently in The Journal of Bone and Joint Surgery.
The report found significant positive outcomes, the release explains:
- Clara patients stopped their narcotics 10 days sooner than those without Clara’s messages.
- Clara patients exercised for 8.6 minutes more daily when compared to users who did not use Clara.
- Clara patients registered an improved mood (more positive).
- Clara patients placed fewer phone calls to their surgeon’s office.
- Clara patients had greater range of motion 3 weeks after surgery.
- Patients with Clara had fewer visits to the emergency room.
For more information, visit MyComfortMD.
[Source(s): MyComfortMD, PRWeb]