Summary:
WebPT has introduced an Online Scheduling feature to its rehab therapy platform to enable clinics to attract more patients, streamline front office operations, and enhance the patient experience with real-time appointment booking and seamless EMR integration.

Key Takeaways:

  1. 24/7 Accessibility – Patients can book appointments anytime with real-time availability, increasing conversion rates.
  2. Efficiency Boost – Front office staff can reduce phone tag and manual scheduling, improving workflow and patient intake.
  3. Cost-Effective Model – WebPT charges per-request fees with no upfront or fixed monthly costs, making adoption easy for clinics.

WebPT has added an Online Scheduling feature to its rehab therapy platform for practice experience management (PXM), today. The convenient solution is designed to allow members to convert more patients, reduce their front office staff’s workload, and stand out from the competition by creating a more effortless patient experience when scheduling. WebPT members can get started with no upfront costs and gain new patient revenue immediately, according to the company. 

Online Scheduling allows patients to immediately see real-time availability when making appointments. Intake information flows directly into the WebPT EMR, and schedule requests will then automatically populate on the scheduler. WebPT has also removed a barrier to adoption by only charging a per-request fee, rather than monthly fixed costs or upfront costs. 

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Additionally, Online Scheduling is designed to enable members to:

  • Attract and convert more patients –  Whether it’s midnight or the weekend, 24/7 access to Online Scheduling ensures you never miss a patient outside your regular business hours.
  • Increase the efficiency of your front office – Free up your front office staff from the hassles of phone tag and scheduling chaos. Gather essential patient details upfront and confirm appointments in less than one minute with the click of a button.

“With this new feature, members can deliver a seamless, 24/7 patient experience that elevates both patient care and operational efficiency,” says Andrea Facini, CEO at WebPT. “Our Online Scheduling tool enables them to eliminate scheduling chaos and streamline intake. This empowers them to attract and convert more patients, all while reducing staff workload and improving practice performance. It’s a smarter, more effortless way to make every appointment count.” 

To learn more, visit: https://www.webpt.com/products/online-scheduling.

Featured image: WebPT Online Scheduling tool screenshot. Image: WebPT